Support

Things you can do yourself

• Cancel or change your subscription: on your account page, choose “Manage billing or cancel”.
• See how many messages you have left: also on your account page.
• Delete a conversation: the delete button beside it in the menu.
• Delete your account: “Delete my account” at the bottom of your account page. It removes your conversations and cancels any subscription straight away.
• Stop marketing emails: untick the box on your account page.

A reply that was wrong

Press the thumbs down under it and say what was wrong. That reaches us with the reply attached, which is more useful than a description of it. The characters are AI and can be wrong; the text they quote is always worth checking.

Your data

What we store and who sees it is in the Privacy Policy. To ask for a copy of what we hold about you, email us.